Privacy Policy
Last Updated: November 30, 2025
At Duka La Likes, we prioritize the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Duka La Likes and how we use it.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
1. Information We Collect
When you register for an account or place an order, we may ask for the following information:
Personal Information: Username, Email Address, and Phone Number (for M-Pesa coordination/Support).
Transaction Information: M-Pesa Transaction Codes (e.g., QGH123ABCD) to verify payments. We do NOT store your M-Pesa PIN.
Social Media Data: The public link to the social media profile or post you wish to boost (e.g., your Instagram username or TikTok video link). We will NEVER ask for your social media password.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Process Orders: We use your social link (URL) to deliver the likes, views, or followers you purchased via our suppliers.
Customer Support: We use your email or phone number to contact you if there is an issue with your order (e.g., if a link is broken or an account is private).
Improve Services: Analyze how users use our website to improve the speed and design of the panel.
Fraud Prevention: We track IP addresses and transaction codes to prevent fraudulent activities and fake account creation.
3. How We Share Your Information
Service Providers (APIs): To fulfill your order, we send only the necessary data (Your Social Media Link and the Quantity ordered) to our wholesale providers. We do not share your personal name, email, or phone number with them.
Legal Requirements: We may disclose your information where required to do so by law or in accordance with valid legal processes in Kenya.
No Sale of Data: We do not sell, trade, or rent your personal identification information to others.
4. Cookies
Like any other website, Duka La Likes uses 'cookies'. These cookies are used to store information including visitors' preferences (like keeping you logged in) and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.
5. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Our website is secured via SSL (HTTPS) encryption.
Passwords are hashed and not stored in plain text.
6. Children's Information
Our services are intended for users aged 18 and above. We do not knowingly collect Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via the Support Ticket system on your dashboard.